On Thursday, November 13, 2025 we hosted a KLAS LBPD Users' Roundtable session focused on Patron Retention moderated by Josh Easter, KLAS Users' Group President.
Session Description:
Our libraries exist to enrich the lives of people with standard print reading disabilities. How do we keep patrons active and coming back? How can we keep people connected and passionate about reading, using our services, and attending our programs? What strategies are other libraries trying? Join the discussion! We have several people on the panel, but it will also be an open floor for discussions.
Panel Participants:
- Lorrie Spoering, Colorado
- Michelle Roossien, Michigan
- Miranda Loper, Mississippi
- JD Burns, Mississippi
- Mary Beth Parks, Pennsylvania
- Moderator: Josh Easter, South Dakota, KLAS Users’ President
Resources shared by JD Burns, Mississippi:
- Borrower's Handbook
- FAQ
- Bard Mobile Video
- Bard Express Video
11/13/2025 Patron Retention Roundtable Chat Transcript - 2025-11-13_Patron_Retention_Roundtable_Chat.txt
11/13/2025 Patron Retention Roundtable Recording
