The KLAS Users' Program Committee held a free, online, roundtable on Thursday, May 15. During this session, KLASUsers from three libraries for the blind and print disabled (LBPD) discused how they use KLAS to provide materials to incarcerated individuals and how state / institutional policies effect circulation. Below are the slidedecks and recording of this session.

• What: KLASUsers' Roundtable: Serving the Correctional Community
• When: 3 PM ET / Noon PT Thursday, May 15
• Who:
  • Jason Richmond & Emily Tracey, North Carolina Accessible Books & Library Services
  • Andrea Loughry, Colorado Talking Book Library
  • Judy Gray, Indiana Talking Book and Braille Library
  • Katy Patrick, Keystone Systems

Slidedecks

• SLNC-ABLS_Serving-Correctional-Community_2025-05-13_2.pptx

Recording

Below is the recording and chat transcript for our KLAS Users' Roundtable: Duplication on Demand Tips & Tricks for Serving Patrons that was held on Thursday, May 20, 2021. (57:24 Run Time)

Chat Transcript

Something NEW is coming next week....the KLAS Administrators' Open Forum.

It will be held monthly via Zoom on the 3rd Tuesday at 3 PM Eastern / Noon Pacific. This is especially for KLAS Admins to have a place to share, discuss, ask questions, network, and more. Why reinvent the wheel when we can learn some great wheel designs from someone else?!

Jesse McGarity, VA, and Josh Easter, SD, are collaborating to host / moderate this monthly opportunities for KLAS Administrators' to come together online and discuss their experiences, issues, ideas, anecdotes, resources, etc. with KLAS Admins from other organizations. Be sure to join them for the inaugural meeting next Tuesday!

• What: KLAS Administrators' Open Forum
• When: 3 PM Eastern / Noon Pacific
• Where: Zoom!
  • Meeting Link: https://us02web.zoom.us/j/84640453029?pwd=qwC3QPAgfoSRaLcT3QnRzt4WmVQ3FV.1
  • Dial-in for Audio:  https://us02web.zoom.us/u/kc9f7DzNSc
    • Meeting ID: 846 4045 3029
    • Passcode: 833489
• Who: ALL KLAS Administrators

Add this event to your personal calendar: 

On Thursday, May 23rd, we held our most recent webinar focused on using KLAS to issue magazines on cartridge. During this session, Katy presented "Issuing MoC: Serials Module Demo / Q&A".

During this free, online training, Katy discussed serial records including: main, captions, issues, eDocs, and retention, shared options for settings, showed how to review your Serials orders, and answered questions about the MoC Transition. 

One correction from Katy:

I realized after the webinar: you actually can use the Digital Serials main status to stop MOC orders from going out.

• The Cir Status will stop the Serial Reserves from being made, so there is nothing for KLAS to send.
• The main Medium status will stop Duplication Orders from being created or assigned, so the Serial Reserves can't get to the patron.

As such, either of the settings (or both) can be used to hold someone's magazines. 
 
I apologize for the confusion--I'm so used to the Cir Status only affecting serials, and serials only obeying the Cir Status, that I didn't think about the orders themselves.

Caption Reference:

Please see the Check your Serials forum post for a list of serial records we've found to be commonly missing or in need of an updated caption. Need help or have questions? Let us know!

Want more to review?

During the webinar, Jill Rothstein shared this list of NY1A's Serials.

If you are using this list to update your serials, I do want to note: 

• It includes all media, including Braille, Large Print, and Cassette (all remaining C serials can be treated as discontinued; the others may still be active Dir but will not be affected by the MoC transition)
• Pay attention to Serial Type. Only Dir / Direct serials are affected by the MoC transition 
• Choice Magazine is truly BARD Only, and not eligible for duplication

Thanks for sharing, Jill!

They had such a great time last month they're gonna do it again! So, be sure to join Jesse & Josh at 3 PM ET, Tuesday, June 17 for the next KLAS Administrators' Open Forum!!

It is held monthly via Zoom on the 3rd Tuesday at 3 PM Eastern / Noon Pacific. This is especially for KLAS Admins to have a place to share, discuss, ask questions, network, and more. Why reinvent the wheel when we can learn some great wheel designs from someone else?!

Jesse McGarity, VA, and Josh Easter, SD, host / moderate this monthly opportunity for KLAS Administrators' to come together online and discuss their experiences, issues, ideas, anecdotes, resources, etc. with KLAS Admins from other organizations. Be sure to join them for the inaugural meeting next Tuesday!

• What: KLAS Administrators' Open Forum
• When: 3 PM ET / Noon PT Tuesday, June 17
• Where: Zoom!
  • Meeting Link: https://us02web.zoom.us/j/84640453029?pwd=qwC3QPAgfoSRaLcT3QnRzt4WmVQ3FV.1
  • Dial-in for Audio:  https://us02web.zoom.us/u/kc9f7DzNSc
    • Meeting ID: 846 4045 3029
    • Passcode: 833489
• Who: ALL KLAS Administrators

Add this event to your personal calendar: 

The Customer Support team is always happy to answer questions--but sometimes you just want to sit down with a KLAS expert and take a look at something. On Wednesday, June 18 we invited KLASUsers to challenge Katy's KLAS knowledge and get the answers to all their nagging questions during this informal webinar.

Didn't make it? Don't worry--this webinar was recorded and posted to KLASusers. Below are the chat, links to articles with more informations about some of the topics we discussed, and the webinar recording.

Chat

• KLAS_Q&A_with_Katy_Chat_2025-06-18.txt

Relevant Articles / Forum Posts

• How to adjust the font size in KLAS
• KLAS Keyboard Shortcuts
• Readership and Circulation Report info
• Rush Item Update - discusses allowing Patron WebOPAC "Rush" requests pushed to the top of patrons' Service Queues!
• Getting Smart about Series - options for how KLAS' Nightly AutoSelect could better approach assigning series
• Auto-adding Service Queues Forum post
• KLAS Admin Training Info

Webinar Recording

On Wednesday, June 21 at 3:00 PM Eastern / Noon Pacific we held our most recent KLAS Users' Roundtable: KDAC Q&A.

During this online session KLAS Users had opportunity to meet KLAS Development Advisory Committee (KDAC) representatives, ask them questions about being on the committee and / or how it operates, share ideas for improvements to KLAS, and more!

Current KDAC Members include:

• Dan Malosh, Committee Chair, Minnesota Braille and Talking Book Library
• Traci Timmons, KLAS Users' Group Officers' Liaison, Washington Talking Book and Braille Library
• Barnaby Camp, Georgia Library Service for the Blind and Print Disabled
• Christina Quintana, Arizona Instructional Resource Center
• Donald Salvato, Xavier Society for the Blind
• Dorothy Hughes, Maryland School for the Blind
• Jesse McGarity, Virginia Beach Public Library, Accessible Resources and Services
• Pepper Watson, Oklahoma Accessible Instructional Materials Center
• Sally Shreck, Maryland Instructional Resource Center
• Sarah Smedley, Palm Beach County Library Talking Books
• Zoelinna Schar, Nevada Talking Book Services

KLAS Users' Roundtable: KDAC Q&A Chat Transcript & Recording

• 06-21-2023_KDAC_Q&A_Chat_Transcript.txt

Follow-up notes from Katy: The instructions for changing font size in KLAS are now available in the Knowledge Base!

However, to add or remove stopwords, you must contact customer support so that the appropriate indexing can be done after the change. Additionally, we believe all libraries are set up with the usual stopwords (a, an, the)--if that does not seem to be the case for your library, please contact customer support with example screenshots.

It's that time again! Join Jesse & Josh at 3 PM ET, Tuesday, July 15 for the next KLAS Administrators' Open Forum!! 

Suggested topic of discussion for this month's open forum:

• Code Categories - Service Codes, Blocks, & Note Types

Other topics are always welcome.

The KLAS Admin Open Forum is held monthly via Zoom on the 3rd Tuesday at 3 PM Eastern / Noon Pacific. This is especially for KLAS Admins to have a place to share, discuss, ask questions, network, and more. Why reinvent the wheel when we can learn some great wheel designs from someone else?!

Jesse McGarity, VA, and Josh Easter, SD, host / moderate this monthly opportunity for KLAS Administrators' to come together online and discuss their experiences, issues, ideas, anecdotes, resources, etc. with KLAS Admins from other organizations. So, be sure to join them next Tuesday!

• What: KLAS Administrators' Open Forum
• When: 3 PM ET / Noon PT Tuesday, July 15
• Where: Zoom!
  • Meeting Link: https://us02web.zoom.us/j/84640453029?pwd=qwC3QPAgfoSRaLcT3QnRzt4WmVQ3FV.1
  • Dial-in for Audio:  https://us02web.zoom.us/u/kc9f7DzNSc
    • Meeting ID: 846 4045 3029
    • Passcode: 833489
• Who: ALL KLAS Administrators

Add this event to your personal calendar: 

Do you know how to get statistics for the count of titles duplicated? Cartridges circulated? How about splitting those out by books vs serials?

Dive into duplication statistics in this recorded webinar:

Notes:

Reports stay available on the server for 1 week. Make sure to save any that you want to refer back to later!

Circulation Report:

• Circulation Module - Reports - Circulation - Circulation Report
• Go-to report for pretty much anything: physical (tracked), consumables, downloads, duplication
• Tracked (physical) circulations include the duplication cartridges; to get the total for only books, use the range to exclude the cartridge (ex: DB-CART) record, or run again for only the cartridge and subtract that from the total tracked
• Tracked is an Item count (i.e. Braille volumes, not titles)
• Duplication is always a title count
• More info: Get to Know the Circulation Report

Circulation by Category:

• Pending further investigation as I spotted a potential issue with this serial during the webinar. Apologies for the inconvenience. 

Cartridge Record:

• Catalog Module - Statistics tab for each cartridge record
• Inventory counts including # added in a period, # Lost, etc
• Cartridges used for one media then a different one will still show as Available in the original media as well as Avl or Out in the current media

Walk-in and hardware-specific statistics:

• Gutenberg has its own statistics interface (if I have understood correctly); we can also pull Walk-In statistics on request
• Scribe libraries can receive Walk-In statistics on request
• Detailed statistics interface coming soon to the Scribe WebMonitor

Dup Orders by Status Report:

• Patron Module - Reports - Statistics - Duplication Order Status
• All orders currently in select status(es) and/or all orders Created/Assigned/Duplicated/etc in a date range
• Totals coming, but until then, copy and paste to Excel
• =CountIf(range to check,value to match) 

Calling ALL Instructional Resource / Materials Center KLASUsers! We invite you to join us for a KLAS IRC Users' Open Forum, the first of a quarterly series hosted by KLAS IRC / IMC Users for KLAS IRC / IMC Users. This free, online session will occur Wednesday, July 30 at 3:00 PM Eastern / Noon Pacific.

Katie Eromae, Arizona Instructional Resource Center, will serve as your user moderator, and Keystone staff will be available to answer questions / provide insight as needed. So, mark your calendar, bring your tips, tricks, feedback, insight, etc, and join us!

• What: KLAS IRC Users' Open Forum
• When: 3 PM ET / Noon PT Wednesday, July 30
• Where: Zoom! 
  •  Meeting Link: https://us02web.zoom.us/j/84502027892?pwd=yHGjK9pBaTpiO0piU9PWYog4cxdXUR.1
  • Dial-in for Audio:  https://us02web.zoom.us/u/kdrbsdfKJY
    • Meeting ID: 845 0202 7892
    • Passcode: 280450

Add to your Calendar: 

Per your KLAS Users' Group Bylaws, KLAS Users' Group Officer transitions occurred on August 1, 2024. Now, your 2024-2025 Officers' and Committee Chairs want to have a chance to introduce themselves to you and answer your questions.

Are you interested in what being an officer entails / what role do they play in the users' group, and / or how your program, logistics or development advisory committee operates? This session was an opportunity for KLASUsers' to get answers to these these questions and more!

KLAS Users' Group Officers:

• Traci Timmons, Immediate Past President
• Maureen Dorosinski, President
• Josh Easter, Vice President
• Sara Zapatocky, Secretary

KLAS Users' Group Committee Chairs:

• Jesse McGarity, Program & KLAS Development Advisory Committee (KDAC)
• Maureen Dorosinski, Logistics

Join us for an engaging panel discussion on the intricacies of managing local collections. The panelists will discuss the types of local collections held by their libraries, the frequency and significance of their usage within the community, and the lifecycle of managing these collections—from selecting new items to daily management and weeding practices. There will also be time for a Q&A session with the audience.

• What: KLAS Users' Roundtable: Managing Local Collections
• When: 3 PM Eastern / Noon Pacific, Wednesday, August 20
• Where; Zoom!
  • Meeting Link https://us02web.zoom.us/j/85715838990?pwd=9q4KtHjR8c8FWxkcYwYm7hTPc9aX4V.1
    
    • Meeting ID: 857 1583 8990
    • Passcode: 541822
  • Join Instructions: https://us02web.zoom.us/meetings/85715838990/invitations?signature=NAaAmF99s3b_7BId0uqKO-s3Fhp1Q02IO9S3LFJ4Hj4

Add this session to your calendar:

The recording of our August 24, 2021 KLAS New Features webinar is now available. The webinar covers the features and functionality added to KLAS since the 2021 KLAS Users' Conference.

PowerPoint & Chat Transcript

• 8/24/2021 KLAS New Features PowerPoint - 9.7 MB
• 8/24/2021 KLAS New Features Chat Transcript - 21 KB

Below is the recording from our August 25, 2022 KLAS LBPD Users' Roundtable on Talking Book Topics.

Description: With the recent loss of the physical Large Print Talking Book Topics from our Reader Advisory Tool Box, libraries are crafting new strategies to keep readers informed about new titles being added to the collection. Our August roundtable explored how other libraries are addressing these changes and share your own successes in addressing the changes with TBT. 

Host: Michael Lang, Kansas Talking Books Service

Panelists:

• Maureen Dorosinki, Florida Braille & Talking Book Libraries
• Crystal Grimes, Oregon Talking Book & Braille Library

Chat Transcript: 08-25-2022_KLAS_Roundtable_Chat.txt

Below is the recording from our September 22, 2022 Keystone-presented webinar on the WebOPAC Revamp.

Description: You've probably heard the good news about an upcoming revamp of the WebOPAC for LBPH. Ready for more info and a first look at our prototype? Take a look at what we have so far and provide feedback to help shape the future OPAC!

Presenter: Katy Patrick, Keystone Systems

Chat Transcript: 09-22-2022_WebOPAC_Revamp_Chat.txt

The KLAS Users Program Committee and Keystone are excited to share details about our next two online training and networking opportunities. Please let us know if you have any questions about either, or any other training opportunities (such as KLAS Administrator Training).

Keystone-Presented April Webinar

What resources are available to help new users get up-to-speed on KLAS, and what is still needed? Come find out what's on offer and provide your suggestions and requests for future offerings at our April Keystone-presented webinar.

• Date: Thursday, April 7, 2022
• Time: 3:00 PM Eastern / Noon Pacific

As usual, the Zoom link and dial-in number for audio will be provided in the KLASusers Knowledge Base approximately one week prior.

May KLAS Users' Online Mini-Conference

The KLAS Users' Group Program Committee is excited to announce the dates and planned schedule for the 2022 KLAS Users Online Mini-Conference to be held May 3-4. Tuesday's sessions will be presented by Keystone staff and Wednesday's will be presented by various KLAS Users.

We aimed to include topics that will appeal to all aspects of the KLAS Users' Community, so be sure to mark your calendar now and don't miss this fantastic online training and networking opportunity!

• Dates: Tuesday, May 3 - Wednesday, May 4, 2022
• Time: 1:00-5:00 PM Eastern / 10:00 AM-2:00 PM Pacific

Mini-Conference Agenda:

Keystone staff will share new KLAS features & functionality as well as Keystone services. Also, we invite you to network with other KLAS Users' during a business meeting & user-led Birds of a Feather sessions.

Tuesday, May 3

1:00-2:15 PM ET - KLAS Updates for LBPDs

2:30-3:30 PM ET - General Keystone Updates

3:45-5:00 PM ET - KLAS Updates for IRCs

Wednesday, May 4

1:00-2:15 PM ET - KLAS Users' Group Business Meeting

2:30-3:30 PM ET - Birds of a Feather Sessions

• APH Integration
• Circulation
• KLAS Administrator

3:45-5:00 PM ET - Birds of a Feather Sessions

• IRC Queries & Reports
• Reader Advisor
• Tech Services & Equipment

Registration:

Registration is not required, but it will give us an idea of how many attendees plan to attend. Also, persons who register will receive an email approximately one week before the mini-conference with all the agenda, Zoom links, and dial-in for audio numbers.

Instructional Resource / Materials Center staff who use KLAS are invited to attend the KLAS IRC Users' Meeting to be held on Wednesday, October 15, 2025 prior to the start of the 2025 American Printing House for the Blind Annual Meeting.

For any and all KLAS Users' who will be Louisville, as well as those at home, the hybrid KLAS IRC Users' Meeting for instructional resource / materials center (IRC / IMC) staff will be held at 1:30 PM Eastern in the Marriott Louisville Downtown Clubhouse and online via Zoom. The Zoom link will be posted to klasusers.com approximately one week prior to the meeting. For those attending in person, we will provide breakfast, coffee, tea, etc.

• What: KLAS IRC Users' Meeting at APH 2025
• Where: Marriott Louisville Downtown Clubhouse & via Zoom (link TBA)
• When: 1:30 PM Eastern / 10:30 AM Pacific Wednesday, October 15

This session offers KLAS IRC / IMC Users' a chance to meet with Keystone staff and other KLAS IRC / IMC users, learn about updates made to KLAS in the past year, and see / provide feedback on proposed future KLAS development and improvements. During the meeting, we plan to cover the following:

• Welcome & Introductions
• Updates on Keystone over the past year including new services and customers
• Demonstration of new IRC / IMC features and functionality in KLAS
• Q&A - open discussion of what you need / want from KLAS

Additionally, we value your input. Your shared experience helps guide future development of KLAS (especially for IRCs / IMCs). If there is anything in particular you want to ask about, or to have us discuss, please let us know.

In collaboration with the KLAS Users' Group Program Committee, we're excited to announce the next two upcoming KLAS Users' Programs. In August, there will be a roundtable for staff of libraries for the blind and print disabled and in September Katy will be hosting a webinar for all KLAS Users' who want a preview of the new KLAS WebOPAC. Mark your calendars now for one or both of these events and join us! More details about each are below.

8/25/2022 KLAS LBPD Roundtable: Talking Book Topics

Date: Thursday, August 25

Time: 3:30 PM Eastern / 12:30 PM Pacific

Description: With the recent loss of the physical Large Print Talking Book Topics from our Reader Advisory Tool Box, libraries are crafting new strategies to keep readers informed about new titles being added to the collection. Attend our August roundtable to hear how other libraries are addressing these changes and share your own successes in addressing the changes with TBT. 

Hosts:

• Michael Lang, Kansas Talking Books Service
• Maureen Dorosinki, Florida Braille & Talking Book Libraries
• Crystal Grimes, Oregon Talking Book & Braille Library

Recording:

• 8/25/2022 LBPD KLAS Roundtable: Talking Book Topics

9/22/2022 Keystone Webinar: WebOPAC Revamp

This webinar will be recorded and posted to klasusers.com for later review.

Date: Thursday, September 22

Time: 3:00 PM Eastern / Noon Pacific

Description: You've probably heard the good news about an upcoming revamp of the WebOPAC for LBPH. Ready for more info and a first look at our prototype? Take a look at what we have so far and provide feedback to help shape the future OPAC!

Presenter: Katy Patrick, Keystone Systems

Zoom Link & Audio Dial-in Info:

• Zoom Meeting Link: https://us02web.zoom.us/j/88585822893?pwd=VUFabU1NYTBVcmpNRERxem9EQnd3QT09
• Find your local number to dial-in for audio: https://us02web.zoom.us/u/kdA5mXTjhQ 
• Meeting ID: 885 8582 2893
• Passcode: 137231
  
  

As more Talking Book libraries are considering which Duplication on Demand equipment and workflow to implement, we're working to help you make an informed choice about what will work best for your library, your staff, and your patrons. That means more resources and more opportunities to ask questions and get in-depth answers.

Two specific things we're working on are:

• Scribe Cartridge Recycling video
• Duplication on Demand Q&A webinar

Scribe Cartridge Recycling Video

For the past month or so, Katy and I have been working to create a video demonstrating the Cartridge Recycling workflow for Scribe. In the video, we show and describe using Scribe to duplicate cartridges that are not tied to a specific patron. It is in the final editing stages and should be ready for prime time in the next week or so. Until then, here's a couple of teaser pics and a promo version. 

Yes, Katy and I had a few laughs while making the video, but we hope it will provide you the info you need. Below is our Cartridge Recycling with Scribe Promo Video

Cartridge Recycling with Scribe Promo Video on Vimeo

Duplication on Demand Q&A Webinar

Next up, mark your calendars for 2:00 PM Eastern Time on Thursday, September 12 for our next webinar. Katy will be answering your questions about Duplication on Demand.

This will be a live webinar offered via Join.Me. We will record it for later viewing, but also encourage you to think about what questions you have and make plans to join us. Details about how to log in will be posted to the klasusers.com discussion forum a week before the webinar. The recording will be posted on klasusers.com as soon as it is available.

"Duplication" is the word of the day / week / month / year for National Library Service for the Blind and Print Disabled network libraries. Whether you've already made the fundamental shift to providing duplication on demand materials for your patrons or are still trying to make decisions about how to shift your library to a duplication on demand service model, there's many questions, decisions, and challenges faced during the process.

With this in mind, the KLAS Users' Group Program Committee is providing another opportunity for KLAS Users' to come together in a session focused on this topic. Go ahead and mark your calendar now for the upcoming KLAS Users' Roundtable: Duplication on Demand to be held on Tuesday, December 15 at 3 PM Eastern / Noon Pacific.

Note: We expect this session to last two hours rather than the usual one. Also, we plan to record this roundtable and post it to klasusers.com for later reference.

During this roundtable, three representatives of libraries using Gutenberg and three representatives of libraries using Scribe will each discuss their experience implementing duplication equipment, decisions regarding policy and staff changes, and more! After each shares a brief description of their process, there will be an opportunity to ask questions, discuss issues they've brought up, etc.

Gutenberg Panellists:

• Hope Williams, Nevada Talking Book Services
• Elke Bruton, Oregon Talking Book & Braille Library
• Ricardo Cisneros, San Francsico Public Library - Talking Book and Braille Center

Scribe Panellists:

• Connie Sullivan, South Dakota Braille & Talking Book Library
• Angela Fisher Hall, Alabama Regional Library for the Blind and Physically Handicapped
• Nancy Holt, Idaho Talking Book Library

Before the roundtable...

To help you prepare for this roundtable we encourage you to review Duplication Info Quick Reference page where you will find articles, quick tips, how-to documents, and more related to using either Gutenberg or Scribe. Several of the documents have just been updated to reflect changes in recent versions of KLAS, so make sure to check those dates to make sure you have the most current info!

You can also help our panellists prepare for this session by posting questions to this KLASUsers Discussion Forum post. Of course, day-of questions are also welcome, but posting your questions ahead of time will ensure that we get to them (even if you can't make the session itself) and that the panellists will be able to consider their answers.

Access Info:

Tuesday, 12/15/2020 @ 3pm Eastern Time / Noon Pacific

To connect:
Google Meet Link: meet.google.com/rmv-fgvs-eba

Dial-in audio option:
‪US‬ ‪+1 575-459-0037‬
PIN: ‪950 920 249#‬‪