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Serve Code

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4 years 11 months ago #631 by smedleys
Serve Code was created by smedleys
Would it be possible to add the serve code BARD Only on the Profile tab? Many of our patrons are returning their players because they want to use BARD only. This code would help anyone looking at the profile screen know that the patron does not want any digital books mailed to them.

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4 years 11 months ago #632 by patrick20k
Replied by patrick20k on topic Serve Code
This is absolutely possible! We could create a Serve Code of OB / Only BARD, which would function just like On Demand service but would have a more descriptive label for your RAs.

Contact Customer Support by phone or email and we'll get it added in for you right away. B)
The following user(s) said Thank You: smedleys

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4 years 10 months ago #641 by Lisa900
Replied by Lisa900 on topic Serve Code
We just add BARD ONLY as a subject in the notes, but I might bring this up as an option to put in for us too at Wolfner.

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4 years 10 months ago #642 by NC-Craig
Replied by NC-Craig on topic Serve Code
We just implemented this serve code. We also have a service type of DLO (download only/BARD only) in case you are looking at the patron's main tab.

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4 years 10 months ago #645 by patrick20k
Replied by patrick20k on topic Serve Code
The notes are also a great place to track this info! If you decide that you would like the serve code as well, just let us know--but it sounds like you've got things covered in making sure RAs can easily tell that the patron is BARD Only.

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