800-222-9711

IRC / IMC

  • 11/3/2021 KLAS IRC / IMC Users' Roundtable

    Bring your questions, great ideas & feedback to our next KLAS IRC Users' Roundtable to be held Nov 3 at 1:30 PM ET.

    The recording of the 11/3/2021 KLAS IRC / IMC Users' Roundtable hosted by Jared Leslie, AZ, and Jen Buzolich. CA is now available. This session was a place to share ideas and feedback following the APH conference, ask questions about new features and upcoming development, and an opportunity to connect with Keystone staff and other KLAS IRC users'. We hope you will be able to join us for our next IRC Roundtable after the new year!

     

  • 12/14/2021 APH Integration Update Webinar

    Save the Date for the APH Integration Update Webinar to be presented by Katy & Kyle on 12/12/21 at 3 PM ET!

    On Tuesday, December 14, 2021 at 3 PM Eastern / Noon Pacific Katy and Kyle will be offering a live webinar focused on sharing information and details about the integration between KLAS and APH's ordering system and catalog of products. During this session, we plan to demonstrate KLAS screens, discuss planned workflows, share development updates, take suggestions, and answer questions. We invite any and all Instructional Resource / Instructional Materials Center users to mark your calendar now and join us for this special Keystone webinar!

    If you have any questions or comments you wish to submit in advance, you can send them to:

    In the meantime, we invite you to review the recordings of the APH 2021 KLAS IRC / IMC Users' Meeting from 10/12/2021 and the recent KLAS IRC / IMC Users' Roundtable held on 11/3/2021 during which we discussed the current status of the KLAS / APH Integration Project.

    Full Connection info:

    Join Zoom Meeting: https://us02web.zoom.us/j/87018666883?pwd=WUZhSW5YVTBwRmxlVnRIQlpwZHhjUT09

    Meeting ID: 870 1866 6883
    Passcode: 632597
    One tap mobile
    +19292056099,,87018666883#,,,,*632597# US (New York)
    +13017158592,,87018666883#,,,,*632597# US (Washington DC)

    Dial by your location
            +1 929 205 6099 US (New York)
            +1 301 715 8592 US (Washington DC)
            +1 312 626 6799 US (Chicago)
            +1 669 900 6833 US (San Jose)
            +1 253 215 8782 US (Tacoma)
            +1 346 248 7799 US (Houston)
    Meeting ID: 870 1866 6883
    Passcode: 632597
    Find your local number: https://us02web.zoom.us/u/kda33PJihT

  • 2018 APH KLAS Users' Meeting Recording

    2018 APH KLAS Users' Meeting Recording

    Below is a link to the recorded screen sharing and audio portion of the IRC / IMC KLAS Users' Meeting held on October 4 at the 150th Annual Meeting of the American Printing House for the Blind in Louisville, KY. The total run time is 1:52:09, and it is in MP4 format.

    Please be sure to login to download content. Thanks

  • APH 2021: KLAS IRC / IMC Users' Meeting

    Screen capture of the KLAS IRC / IMC Users' Meeting at APH 2021 meeting recording.

    The recording of our October 12, 2021 KLAS IRC / IMC Users' Group Meeting held as part of the APH 2021 Annual Meeting is now available.

    During this meeting, we shared IRC-specific features and functionality added to KLAS since our August 24, 2021 KLAS New Features webinar, upcoming development, Q&A, and discussion including a status update on the ongoing project to integrate KLAS with APH. At this time, we expect our customers to be able to submit APH orders from KLAS in the fourth quarter of 2021, and we plan to be able to automatically pul APH catalog info into KLAS by the first quarter of 2022. 

  • APH KLAS Users' Meeting Highlights & Updates

    APH KLAS Users' Meeting Highlights & Updates

    Hello, IRCs and IMCs!

    I hope you were able to join us at the KLAS IRC / IMC Users' Meeting at the 150th APH annual meeting, but if not, we’ve got you covered. Read on for a couple highlights, and info on where to find more.

    KLAS IRC / IMC Installs by State

    7.6r2e Highlights

    The latest version of KLAS includes some IRC / IMC-specific updates, especially to WebOrder. Here are a couple examples:

    • Added a "My Account" link in the Main Menu of Web Order to allow a user to view their own record.

    This does away with the need for that confusing “self” relationship. Users are now able to access their own record via the “My Account” link in the Main Menu instead of by searching for themselves. While this is a small change, we think it’s a big improvement!

    • Added a "Change Patron Status" function

    The new screen launches from a button on the Main Details screen and allows a user to request a status change and provide a reason.

    For example, a requestor can change a former student’s status to Moved, with a reason of “moved to another district this summer.” If the new district registers the student, it will be easier to tell that it’s the same child and not just the same name. Plus, even if the new district is out of state, the student will already be correctly updated to remove them from the former district's APH Census count.

    We can hide this button if you prefer the users contact you directly for all status changes. But if you choose to allow it, this is a great way to make updates quick and easy for both you and your requestors.

    For more information about these updates and more, check out the KLAS 7.6r2e Full & Web Functions Release Lists.

    7.7r1 Highlights - to be released Oct 2018

    This upcoming KLAS release has quite a few behind-the-scenes adjustments that should make the staff-side KLAS application a little faster and better all around. For example, it will not require Admin Privileges to install, eliminates the need for Open VPN for remote users, and it supports more “special characters,” such as diacritics.

    More Info

    To learn more about the latest and upcoming updates, and watch demos of some of the new IRC features, make sure you’re logged in to KLASusers.com and check out the 2018 APH KLAS Users' Meeting Recording. (You must be logged into klasusers.com to access the article.)

    Don’t have time to watch the recording? The 2018 APH KLAS Users' Meeting article has the PowerPoint slides available for download!

  • COVID-19 and Tennessee Resource Center for the Visually Impaired

    COVID-19 and Tennessee Resource Center for the Visually Impaired

    Our KLAS Users' Group officers contacted some KLAS users to ask them to share how their library / organization is faring and what policy, service, or other changes they may have enacted in response to library closure or limited staffing related to Covid19. We welcome submissions from any KLAS user who wants to share their experience during this time. Please contact Chandra Thornton, President, KLAS Users' Group or Drea Callicutt, Keystone Systems if you're interested in contributing a post.

    Our next guest blog post in response to this request is from Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee Resource Center for the Visually Impaired.

    TN RCVI COVID-19 Plan Implementation


    As a result of the COVID-19 Pandemic, Tennessee RCVI and Outreach Services, has developed a detailed action plan to support local school districts to be able to continue to serve students with visual impairments, by providing accessible instructional materials and devices to the district and or the parents. The following is an outline of the activities that have been put in place.

    • A copy of the TN RCVI COVID-19 Guidance was sent to all Directors of Special Education and Teacher’s of the Visually Impaired in March of 2020.
    • A copy of the TN School for the Blind Outreach Department Guidance was sent all Directors of Special Education and Teachers of the Visually Impaired in March of 2020.
    • TSB Outreach teachers are working with each local school district that they serve and are offering support for the students on their caseload which focuses on providing access to the instructional materials that the district is using. This is based on guidance from the TN Department of Education.
    • Local districts were asked to share their home contract information to facilitate communication while everyone is working from home. This was well received.
    • Local districts were asked to order materials needed by their students at home using KLAS. They were asked to submit the parents address where the student materials needed to be shipped before placing the orders so we would have time to enter the data in KLAS. Students names were not used to protect privacy. This has worked very nicely.
    • TN RCVI has shipped on demand APH Materials and equipment that students were previously using in their local school districts to the homes of students for them to use to have access to the materials used by the local school districts. For example, if they used a Perkins Brailler or Matt Connect prior to the Pandemic, we would ship one to the home if the student could not gain access to the one at school. No new devices that the student has not previously used are being sent at the present time.
    • TN RCVI has sent daily information out the parents, TVI’s, and LEA’s about accessible trainings for teachers and students, i.e., free JAWS/Zoomtext for student until June 2020, APH ExCEl Academy Training for Students with VI, Etc.
    • RCVI just launched its May Newsletter, ACCESS VI with instructions for ordering and returning materials.
      New protocols for sanitizing equipment and books that are returned to TN RCVI have been developed are being used following EPA and CDC guidelines
    • All staff at TN RCVI are wearing gloves and masks when in the building and are socially distancing, We are trying to have only one or two staff members in the building at one time for now.

    If you have any questions about our COVID-19 Response, please contact me at

  • Future IRC User Relevant Events

    Future IRC User Relevant Events

    Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

    • IRC KLAS Administrator Online Training
    • KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
    • 10/22/2020 KLAS IRC Users' Roundtable

    2021 KLAS Users' Conference

    Read on for more details about each of these...

    IRC KLAS Administrator Online Training 


    In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

    The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

    Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

    KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting


    We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

    • present some highlights of what we've added to KLAS for IRCs, and what's coming next
    • share some news about upcoming IRC focused training
    • have a bit of time for Q&A

    10/22/2020 KLAS IRC Users' Roundtable


    10 22 2020 IRC Users RoundtableAdditionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

    • Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

    2021 KLAS Users' Conference

    Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

    We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

  • Intro to KLAS for IRC

    New to KLAS, stepping out of your comfort zone into a different module, or just wanting a review of the basics? Check out the Intro to KLAS manual for an overview of all the main KLAS screens and some of its primary functions.

    Please log in to view available downloads. Thank you!

    Note: This manual was originally designed for print, and the images are not described. If you use Assistive Technology or otherwise cannot benefit from undescribed screenshots, please see the AT Reference Document for contextual information and text-only screen contents. 

  • IRC Round-Up

    A wide-variety of people stand in a circle and put their hands in to show teamwork.

    Hey, IRC KLAS-users! We’ve got several things of interest for you this week including:

    • an updated Intro to KLAS user guide for IRCs
    • an upcoming webinar to talk APH Integration
    • and best of all, a shiny new email listserv

    Let’s talk details...

    Intro to KLAS for IRCs

    I’ve just posted an updated version of this user guide to the Knowledge Base. It includes an overview of all the main KLAS screens and some of its primary functions. You’ll find the download on the Intro to KLAS for IRC Userspage.

    Note:This manual was originally designed for print, and the images are not described. If you use Assistive Technology or otherwise cannot benefit from undescribed screenshots, please see the AT Reference Document as well for contextual information and text-only screen contents. 

    Upcoming Webinar

    Don’t forget! The 12/14/2021 APH Integration Update Webinar is coming up fast, and we’d love to see you there. During this session, we plan to demonstrate KLAS screens, discuss planned workflows, share development updates, take suggestions, and answer questions.

    Not sure what the APH Integration is, or wondering how it will help? Something in particular that you really, really hope it will do? Don’t miss this chance to get the inside scoop and make sure we know your priorities!

    KLASusers-IRC Listserv

    The main KLASUsers email listserv is available to anyone and everyone who uses KLAS... but with the transition to Duplication service, the need to keep up with NLS cataloguing, and just being a rather large and well-acquainted group, the LBPD / Talking Book Libraries tend to dominate the discussion.

    We love hearing so much from them and seeing them use the list to work with each other, but we understand that you don’t need all that cluttering up your inboxes.

    In an attempt to facilitate communication with and amongst our KLAS IRC Users', we've setup a new e-list specifically for you. We will cc: the new e-list with the KLAS Users' Weekly Wrap-up each Friday, which contains the latest KLASUsers.com content, release updates, forum posts, etc. for ALL KLASUsers. Otherwise, all emails to this list will be kept IRC-specific.

    We hope you’ll subscribe to the listserv and join the discussion!

  • IRC Symposium

    Keystone is offering a two-day in-depth training, round-table, and user feedback opportunity for KLAS Instructional Resource Center / Instructional Materials Center Users. An agenda with full details of each day's activities will be available soon.

    Note: Keystone reserves the right to cancel or reschedule.

    Prerequisites for attendance:

    • Attendee must have a KLAS Administrator role in their local system
    • Attendee has authority to change records and policies for their KLAS system

    KLAS IRC Symposium Dates & Times:

    • Tuesday, October 29 - Wednesday, October 30, 2019
    • Each day's sessions will run from 9:00 AM - 4:00 PM

    KLAS IRC Symposium Agenda

    IRC Symposium agenda updated as of October 14, 2019. Also, you must be logged-in to klasusers.com to access these documents.

    Cost:

    • $300 for the two-day symposium
    • Please make checks payable to Keystone Systems, Inc

    Hotels & Airport Transportation Information:

    Transportation:

    Please contact your hotel to arrange shuttle service to and from the airport.
    Local transportation to and from the hotel to Keystone's offices will be provided.

    Please contact Tracey Fye if you have any difficulty making reservations, or have any questions about accommodations.

    Tracey Fye
    Keystone Systems, Inc.
    Email:
    Phone: 1-919-782-1143 or 1-800-222-9711

    Registration:

    Please use the below Training Registration Form to indicate that you would like to attend.

    To reserve your space please register before September 30, 2019.

  • KLAS at Virtual APH 2020 Annual Meeting

    KLAS at Virtual APH 2020 Annual Meeting

    In addition to the move to an online meeting, the APH staff have also made some changes to the usual schedule. Things are starting a bit later each day to accommodate persons in western time zones and the schedule is a bit more compressed, but many of the typical sessions are still being offered, such as the tours of APH. We're already making plans for the KLAS Users' Group Meeting which will be on Thursday morning of the meeting as usual, but our start time will be a bit later than normal at 10 AM Eastern / 7 AM Pacific.

    Unfortunately, being virtual means we won't be able to provide breakfast for our attendees, but we do encourage you to grab a cup of coffee or tea at home and join us for the KLAS IRC / IMC Users' Group meeting. We will share recent updates to KLAS and Keystone services, plans for upcoming development, and provide opportunities for feedback and Q&A. If you have any topics or questions you'd like us to be sure we address, please post them to the klasusers.com IRC / IMC discussion forum and / or email Drea () or Katy () with your suggestions.

    So remember, if you want to attend the KLAS Users' Group session at the Virtual APH 2020 Annual Meeting, register for the conference and be sure to select the KLAS concurrent meeting on Thursday, October 8 at 10 AM Eastern.

    We look forward to "seeing" you there!

  • Latest IRC / IMC News

    Save the Date for the KLAS IRC / IMC Users' Group Meeting to be held on Tuesday, October 12 at 3:00 PM Eastern Time as part of APH 2021!

    Today, I want to share a few items of particular interest to our Instructional Resource / Instructional Materials Center users including the upcoming users' meeting at APH, an update about our APH integration project, and a new IRC addition to our Users' Community. Read on for more info about each.

    KLAS IRC / IMC Users at APH 2021 Annual Meeting

    As you have probably heard, the 2021 American Printing House for the Blind Annual Meeting will be online again this year. 

    • KLAS IRC Users' Group Meeting at APH 2021: Tuesday, October 12 at 3:00-4:30 PM Eastern / Noon-1:30 PM Pacific

    We are hosting the 2021 KLAS IRC / IMC Users' Meeting on our Zoom account.

    Meeting Agenda:

    • Keystone Update & Current Customers
    • Community, Training & Events
    • New KLAS IRC Features
    • Upcoming Development
    • Questions & Discussion

    Meeting Invite:

    Join Zoom Meeting: https://us02web.zoom.us/j/88072964152?pwd=NUltTVdISVRBS0VuS0Fud2VsUTZmQT09

    Meeting ID: 880 7296 4152
    Passcode: 167077

    Dial-in for audio:
    +1 929 205 6099 US (New York)
    +1 301 715 8592 US (Washington DC)
    +1 312 626 6799 US (Chicago)
    +1 669 900 6833 US (San Jose)
    +1 253 215 8782 US (Tacoma)
    +1 346 248 7799 US (Houston)
    Find your local number: https://us02web.zoom.us/u/kkZmZM6Wu

    September 2021 APH Integration Status Update

    During our August 24 KLAS New Features Webinar Katy shared the latest info on our ongoing project to integrate KLAS with APH's catalog and ordering system. We know many of you are excited and anticipating the completion of this integration project (as are we) because it means much less data entry and duplication of effort for your staff.

    I asked Kyle Honeycutt, Manager of Software Development, for any additional updates he may want to share with our IRC / IMC users. This is what he said:

    Using a tool called "PostMan," I have been able to successfully retrieve catalog information, post orders to their test system, and retrieve status of orders. I am in contact with APH and their contractors regarding what information is mapped in which fields, and what criteria to query on to retrieve exact catalog availability. Once all these questions are answered, the next step will be adding calls to these services within the KLAS programs.

    Basically, we are using a known testing tool to confirm that the services work as expected, and that we know exactly how to consume them. Then we will introduce the complexity of consuming the processes from within KLAS.

    What that means is: we're making good progress and using known tools and processes to accomplish the integration. At this point, our development needs to verify the item information being pulled from APH's catalog is identified correctly and then setup the service to pull it into KLAS in a logical manner.

    New IRC Installation

    Finally, I want to welcome a new instructional resource center to our KLAS Users' Community!

    The West Virginia Instructional Resource Center began their implementation of KLAS this week with an onsite visit from Marion and Mitake. We're excited to work Debbie and her staff in the next few months as we learn their workflow, policies, and process and how to best make KLAS work for their organization and clients. 

    We're excited to have them on board, and hope you'll join us in extending a warm welcome.

  • Managing Temp Titles

    Hey Instructional Resource Centers: Do you keep on top of your Temp Titles?

    WebOrder has the ability to create a Temp Title, allowing requestors to quickly add items to a Material Request even though it is not in your catalog. However, users may sometimes add Temp Titles for items that already have a record, or for items you are not able to provide.

    We recommend that you routinely review the Temp Titles attached to incoming Material Requests. The attached document has a suggested workflow for doing so.

    You'll note that it refers to a saved query. If you don't know about saved queries yet, get in touch--they're a great feature! Already know about saved queries and just need a little help setting up this one? We can do that, too.

    Have a look through the How-To and email or call Ks7 if you need help.

    Then, sound off on the Managing Temp Titles thread: how do you handle your Temp Titles?

    Process Overview:

    1. Open the Material Requests module and query for Temp Title lines.
    2. Open the Temporary Title Maintenance tool from the Catalogue Module, and FIND the Temp Title using the ID from the Material Request.
    3. Check for existing records for the requested item or an equivalent version.
    4. For any titles that you want to add to your regular catalog or merge with an existing record, click the MAKE PERM button.
      • If applicable, enter the existing KLAS ID and check the Merge option.
      • If it is a new record, select the Record Type and Medium Code.
      • Complete the Title Record in the Catalogue.
    1. For any titles that you cannot provide, update the KLAS ID prefix to reflect that.
    2. Advance the Material Request line as appropriate.

    Full Instructions:

    Please be sure to login to download content. Thanks

    Have a look through the How-To and email or call Ks7 if you need help.

    Then, sound off on the Managing Temp Titles thread: how do you handle your Temp Titles?

  • New School Year Checklist

    Hello, IRCs! We know you are very busy right now so I won’t keep you long. As you’re scrambling to get everything checked in and staged for next year, here are three things to check on before they start causing you headaches:

    Default Period

    If you have not yet set the default period to the new school year, here’s a forum post that will help you make the switch: Period Maintenance – New School Year.

    Loan Period

    For some IRCs, materials are automatically given a due date at the end of the current period. Others, however, set a specific due date, which will need to be manually updated each year. Make sure your system is using the due date you want for new materials.

    WebOrder Request Types

    Check that the request types listed for creating a new Material Request are up-to-date. Many IRCs will list a “Current School Year” and “NEXT School Year,” so make sure your labeling matches the correct year. Request types for the year that is now over should be removed. Let us know what changes need to be made.

    Once you have these set, you’ll be ready to start the new school year right.

    And as always, give us a call or email if you have questions or need help!

  • November Update: 7.7 Rollout

    It’s been a while since I’ve posted a 7.7 Rollout update! Back in July I posted about how the process works; all of that is still ongoing. However, now that 7.7 for IRCs is imminent, it seemed like a good time for a status update.

    Current Status

    We now have 10 Keystone-hosted and 3 self-hosted libraries running Live on 7.7!

    More are testing their Preview databases, with only a few left on the list (don't worry, your Previews are coming soon).

    Development has continued squashing bugs in the new version, as well as continually adding new features and improvements, especially for Duplication Service. (Overwhelmed by the Release Lists or just wondering what might be waiting for you in your next update? Make sure you didn’t miss my last post, a Quick Review of 7.7. Updates.)

    7.7 for IRC / IMC

    Some of you have been wanting the new version for a while, so I’m glad to tell you that it’s almost here!

    A couple considerations:

    WebOPAC & WebOrder

    The updates to make WebOrder compatible with KLAS v7.7 are nearly complete! This was a major factor holding us back from inviting IRCs onto 7.7, but we’re nearly out of the woods--just some thorough testing and hopefully it'll be ready to go.

    For IRCs using WebOPAC: only Version 4 of the OPAC is compatible with 7.7. If you are on Version 3, please get in touch to start the conversion (it’s included in your contract)... or, if you’ve been considering making the jump to WebOrder, now is a perfect time! Not sure which version you’re on, or just want to see an example of version 4? Check the list of Current OPACs.

    Hosting

    If you’re Keystone-hosted, you can skip this section. However, those of you who are self-hosted may want to get started now getting your IT on board with 7.7 If you have a Windows server, we will need to install a Linux VM to run the database.

    If your IT has any questions or concerns, please pass them along. We’ll be happy to answer anything and provide more specifics.

    Ready to go?

    If you’re ready to start the migration process and get a Preview database, please send an email to Keystone Customer Support to get on the list!

  • Online KLAS IRC Roundtable

    Online KLAS IRC Roundtable

    I am excited to share a new online effort to bring IRC / IMC users of KLAS together for idea sharing, feedback, and networking. Jen Buzolich (Vice President, KLAS Users' Group) and Cyndi Reimer (Chair, KLAS Development Advisory Committee) will host an online IRC Roundtable in a similar vein as KLAS Users' Conference Birds-of-a-Feather sessions. We invite you and any other staff from your organization that can attend to do so. Below is the info on how to join as well as the agenda the first Online KLAS IRC Roundtable.

    KLAS IRC Roundtable


    Date: December 11, 2019

    Time: 1:00-2:00 PM Eastern / 10:00-11:00 AM Pacific

    How to Join:

    Platform

    WebExMeeting link: https://cde.webex.com/cde/j.php?MTID=md36b8ee4733665d86f257e65a81895ca

    Meeting number: 924 810 855

    Password: FBkjNPbr

    Join by Phone

    1-8663901828 Call-in toll-free number (ATT Audio Conference)

    1-2167067075 Call-in number (ATT Audio Conference)

    Access Code: 631 177 4

    Agenda:

    1. Welcome & Introductions
    2. Favorite Features
          a.    Participants will be asked to each share out about one of their favorite features of KLAS and speak to why it is so.
    3. Future Planning
          a.    What might IRCs like to see out of these sessions in the future? How often would IRCs like to see virtual meetings such as this?
    4. Web Ordering
          a.    California will provide demonstration of how we use this KLAS feature and open up for dialogue.
    5. Closure

    We hope you have a fantastic Thanksgiving and look forward to any and all who can join us on December 11!

  • Scenes from the KLAS IRC Symposium

    Scenes from the KLAS IRC Symposium

    Today was Day One of the KLAS IRC Symposium being held at Keystone's office in Raleigh, NC. There are eight IRC / IMC staff members from five different states attending the Symposium with the goal of learning more about using and administrating KLAS from Keystone trainers, helping to provide feedback on future KLAS features and funcitonality, and networking with other IRC KLAS users to share tips and tricks.

    Scenes from our first IRC Sympoisum:

    Our small training room is set up waiting for attendees to arrive.

    We also set up a lab area with access to all our attendees' databases so they can practice what they learn from our instructors.

     Scenes from the KLAS IRC Symposium

    Nancy starts the day talking about KLAS WebOPAC and WebOrdering.

    Scenes from the KLAS IRC Symposium

    Great questions being asked and discussion happening as Nancy instructs our attendees.

    Scenes from the KLAS IRC Symposium 

     As always, Keystone will feed you into submission.

     Scenes from the KLAS IRC Symposium

    After a full morning of learning, you need to take a break. We enjoyed a delicious lunch together at Relish where we took in the gorgeous autumn weather and got some more time to chat and learn from one another.

    Scenes from the KLAS IRC Symposium

     

    Here's looking forward to the rest of the IRC Symposium!

  • Strategies for the APH Census

    Hey, IRC/IMCs, do you feel ready for the APH Census? Wait, come back, no need to run for the hills just yet!

    We know this is a big project for you all, and we want to help make it as painless as possible, as well as ensuring that you have all the accurate information you need.

    Right now, we support two approaches to getting the census info: generating forms for the districts to fill out and return, or an all-online approach via WebOrder. Read on for more info!

    If you want to know more or talk through which approach might be best for you, call or email Customer Support at .

    One – Generating PDF forms to send via email

    Working with OCALI’s AT&AEM Center, we developed the necessary tools to generate fillable PDF forms using the information on the district record. These forms can then be emailed to the district to be completed, signed, and returned. (If you plan to print and mail forms, rather than emailing a fillable PDF, that can be done with the existing Census notice—just let us know if you need some help setting it up!)

    Once you receive the form back from the district, you would review and update the information in KLAS as needed, and run a program in the batch manager to verify it, automatically applying the necessary APH information. Once all of the census forms have been returned and verified, you can extract the APH data and upload it to the SRS.

    This approach requires more data entry and more hands-on work in general from your staff, but offers full control over your KLAS data and an easy way to ensure that you have manually checked over all of the information you are passing on to APH.

    Two – Online via WebOrder

    Working with Tennessee School for the Blind’s Resource Center for the Visually Impaired, we developed the additional functions in WebOrder necessary to complete the APH Census online.

    This allows your districts to enter and update their own information directly, including adding students, entering last medical report dates and other data, updating the status of students no longer in their district, and so forth.

    When they’re ready, they will use a “certify census” page to do a final review, attest that they have the parental permission forms on file, and enter a digital signature. Once all districts have certified, you can extract the APH data from KLAS and upload it to the SRS.

    This approach transfers the bulk of the data entry from your staff to the districts, but you will still need to review the records on your end. In particular, duplicate student accounts will likely be created (since they can’t see student records associated with a different district), requiring you to merge the accounts.

    What works best for you?

    There are benefits and downsides to both approaches, but we hope that either one will make the Census process a little easier and more reliable for you. They have both been successfully used, so now we are making them more widely available.

    As part of the KLAS 7.7 release, we have been working on some back-end changes to standardize where and how APH data is stored. This will make it even easier for us to implement these processes for anyone who wants to try them. But in the meantime, you may be able to get started with an earlier version--just let us know how you want to approach the census, and we'll figure out if you need an upgrade.

  • Upcoming IRC / IMC Opportunities

    Upcoming IRC / IMC Opportunities

    We're dedicated to supporting each type of organization that uses KLAS. Here are a few examples of our ongoing efforts to connect with and serve our IRC / IMC users:

    • Keystone staff attends the American Printing House for the Blind Annual Meeting where we host the IRC KLAS Users' Meeting.
    • The KLAS Users' Conference Program committee makes it a priority to seek out / provide KLAS content that appeals our talking book library, resource center, and association users as well as content specific to each.
    • In late October, Keystone is hosting an IRC Symposium at our office in Raleigh.


    I wanted to take a few minutes today to highlight two upcoming IRC / IMC KLAS user events.

    KLAS IRC / IMC Users' at 2019 APH Annual Meeting


    On OctobUpcoming IRC / IMC Opportunitieser 10th, Nancy and I will host the KLAS IRC / IMC Users' Meeting at the 2019 APH Annual Meeting. We invite you to join us at 8 AM in the Hialeah Room of the Hyatt to hear the latest updates about Keystone and KLAS, see new features being demonstrated, and provide us feedback about possible future development. Please let us know if you plan to attend before September 30, so we can have enough breakfast and (most importantly) coffee available.

    Current meeting agenda includes:

    • Welcome & Introductions
    • Update on Keystone over the past year - news, new projects & customers, etc.
    • Demonstration of new features in KLAS
    • Question & Answer session - open discussion of what you need / want from KLAS

    If there is anything in particular you want to ask about or to have us cover, please let us know! Your shared experience helps guide future development of KLAS (especially for IRCs / IMCs), and we value your input.

     

    We will also offer four one-hour one-on-one consultation meetings on Thursday, starting at 1:00 PM. To sign up for one of these time slots, please contact me and let me know your preferred time (Ex: 1:00-2:00 PM). Meetings will be scheduled on a first-come, first-served basis.

    IRC Symposium


    Upcoming IRC / IMC OpportunitiesWant an opportunity for even more in-depth training, round-table discussions, user feedback opportunities, and networking with Keystone staff and other IRC / IMC staff? Then make plans to attend the two-day KLAS IRC Symposium on October 29-30 at our office in Raleigh, NC.

    We ask that all attendees have a KLAS Administrator role in their local system and authority to change records and policies for their KLAS system.

    Interested? 

    Here's the planned agenda:

    Please be sure to login to download content. Thanks


    We're offering this specially focused training workshop for $300 / attendee. Check out the "KLAS IRC Symposium" article for further details including travel and accommodations and the link to register.

    I sincerely hope to see you at one or both of these events.

  • WebOrder Help Page

    Have you updated your WebOrder Help page lately?

    When we set up WebOrder for an Instructional Resource / Materials Center, we also create a Help page with a Frequently Asked Questions (FAQ) section and room for downloadable documents (such as a How-To). However, it’s easy for the information on this page to fall out of date as changes are made to your WebOrder setup. Plus, we usually don’t know what questions your users are asking!

    You can contact Keystone anytime to request updates to your help page, and I will be happy to put them in for you. In addition to adding and / or updating FAQs, we can also host any documents you want to add to the Help page as downloads. Users must be logged in to access the page, so this may be a good way for you to share forms, tutorials, or other information with them.

    Below is a list of questions for which we already have answers.

    Have a look through, review your Help page, and then email ks7 or visit the WebOrder Help Page forum thread to let us know what you need added to your WebOrder FAQ!

    Ready-to-Go FAQs

    You can certainly request questions not on this list, or request updates/customizations to any answer, but these are fast, ready-to-go additions I can quickly drop into your FAQ:

    • How do I change my password?
    • How do I add a new student?
    • How do I add an Order?
    • How do I search the Catalog?
    • I can't find the product I am looking for. How can I add it to my request?
    • It's hard to tell my addresses apart. They all say Primary or School Address. How do I change an address description?
    • What does a specific Action Code mean?
    • How can I tell which Braille Code an item uses?

    What questions are we missing? Is there anything else you’d like to see on your WebOrder Help page? Have you written any instructions for your users that you want to share?

    Head over to the WebOrder Help Page forum thread to join the discussion.

    And finally, don’t forget to call us or email ks7 to request changes to your Help page!

KLAS Users - Keystone Systems, Inc. logo

Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711