• 10/3/2023 APH KLAS Users' Meeting

    The title slide of the ppt, reading APH 2023: KLAS IRC/IMC Users' Group Meeting.

    Below is the recording for our October 2023 KLAS Users' Meeting at the APH Annual Conference.

    Slide deck: KLAS IRC Users at APH2023 - pptx


  • 11/3/2021 KLAS IRC / IMC Users' Roundtable

    Bring your questions, great ideas & feedback to our next KLAS IRC Users' Roundtable to be held Nov 3 at 1:30 PM ET.

    The recording of the 11/3/2021 KLAS IRC / IMC Users' Roundtable hosted by Jared Leslie, AZ, and Jen Buzolich. CA is now available. This session was a place to share ideas and feedback following the APH conference, ask questions about new features and upcoming development, and an opportunity to connect with Keystone staff and other KLAS IRC users'. We hope you will be able to join us for our next IRC Roundtable after the new year!


  • 12-14-2021 APH Integration Update Recording

    The recording from the 12-14-2021 APH Integration Update webinar is now available. 

    Please log in to view the recording. Thank you!


  • 12/14/2021 APH Integration Update Webinar

    Save the Date for the APH Integration Update Webinar to be presented by Katy & Kyle on 12/12/21 at 3 PM ET!

    On Tuesday, December 14, 2021 at 3 PM Eastern / Noon Pacific Katy and Kyle will be offering a live webinar focused on sharing information and details about the integration between KLAS and APH's ordering system and catalog of products. During this session, we plan to demonstrate KLAS screens, discuss planned workflows, share development updates, take suggestions, and answer questions. We invite any and all Instructional Resource / Instructional Materials Center users to mark your calendar now and join us for this special Keystone webinar!

    If you have any questions or comments you wish to submit in advance, you can send them to:

    In the meantime, we invite you to review the recordings of the APH 2021 KLAS IRC / IMC Users' Meeting from 10/12/2021 and the recent KLAS IRC / IMC Users' Roundtable held on 11/3/2021 during which we discussed the current status of the KLAS / APH Integration Project.

    Full Connection info:

    Join Zoom Meeting: https://us02web.zoom.us/j/87018666883?pwd=WUZhSW5YVTBwRmxlVnRIQlpwZHhjUT09

    Meeting ID: 870 1866 6883
    Passcode: 632597
    One tap mobile
    +19292056099,,87018666883#,,,,*632597# US (New York)
    +13017158592,,87018666883#,,,,*632597# US (Washington DC)

    Dial by your location
            +1 929 205 6099 US (New York)
            +1 301 715 8592 US (Washington DC)
            +1 312 626 6799 US (Chicago)
            +1 669 900 6833 US (San Jose)
            +1 253 215 8782 US (Tacoma)
            +1 346 248 7799 US (Houston)
    Meeting ID: 870 1866 6883
    Passcode: 632597
    Find your local number: https://us02web.zoom.us/u/kda33PJihT

  • 2/15/2024 KLAS IRC Q&A with Marion

    Save the Date image for KLAS IRC Users' Q&A with Marion. 2/15/24.

    This free, online session was held via Zoom on February 15 at 3 PM Eastern / Noon Pacific.



  • 2/22/2022 KLAS IRC Users Roundtable: APH Census

    KLAS IRC Users' Roundtable! Tuesday, February 22, 2022 at 3:00 PM Eastern Time / Noon Pacific. Bring your APH Census related questions, great ideas, and feedback to share with Keystone Staff and other IRC / IMC Klas users

    For this quarter’s IRC webinar, we had a Roundtable on the APH Census, with discussion on how you go about the census process and how KLAS can better support that work. It was held on Tuesday, February 22nd.

    Roundtable speakers were:

    • Jared Leslie, Director of Media and Development, Foundation for Blind Children in Arizona
    • Sally Shreck, Specialized Media Coordinator, Maryland School for the Blind IRC
    • Allen Huang, Director of Accessible Instructional Materials and Outreach Services, Tennessee Resource Center for the Visually Impaired
    • Kathy Segers, Educational Consultant, Tennessee Resource Center for the Visually Impaired

    The recorded webinar is now available:

  • 2018 APH KLAS Users' Meeting Recording

    2018 APH KLAS Users' Meeting Recording

    Below is a link to the recorded screen sharing and audio portion of the IRC / IMC KLAS Users' Meeting held on October 4 at the 150th Annual Meeting of the American Printing House for the Blind in Louisville, KY. The total run time is 1:52:09, and it is in MP4 format.

    Please be sure to login to download content. Thanks

  • 2024 KLAS Mini-Conference IRC Track Recordings

    Screenshot of the title slide from the KLAS New Features for IRC sessions

    Below are the recordings, presentations, and other resources shared in the instructional resource / materials center (IRC / IMC) track of the 2024 KLAS Users' Mini-Conference.

    Note: You must be logged in to view / access content.

    Please log in to download content. Thank you!
  • APH 2021: KLAS IRC / IMC Users' Meeting

    Screen capture of the KLAS IRC / IMC Users' Meeting at APH 2021 meeting recording.

    The recording of our October 12, 2021 KLAS IRC / IMC Users' Group Meeting held as part of the APH 2021 Annual Meeting is now available.

    During this meeting, we shared IRC-specific features and functionality added to KLAS since our August 24, 2021 KLAS New Features webinar, upcoming development, Q&A, and discussion including a status update on the ongoing project to integrate KLAS with APH. At this time, we expect our customers to be able to submit APH orders from KLAS in the fourth quarter of 2021, and we plan to be able to automatically pul APH catalog info into KLAS by the first quarter of 2022. 

  • APH KLAS Users' Meeting Highlights & Updates

    APH KLAS Users' Meeting Highlights & Updates

    Hello, IRCs and IMCs!

    I hope you were able to join us at the KLAS IRC / IMC Users' Meeting at the 150th APH annual meeting, but if not, we’ve got you covered. Read on for a couple highlights, and info on where to find more.

    KLAS IRC / IMC Installs by State

    7.6r2e Highlights

    The latest version of KLAS includes some IRC / IMC-specific updates, especially to WebOrder. Here are a couple examples:

    • Added a "My Account" link in the Main Menu of Web Order to allow a user to view their own record.

    This does away with the need for that confusing “self” relationship. Users are now able to access their own record via the “My Account” link in the Main Menu instead of by searching for themselves. While this is a small change, we think it’s a big improvement!

    • Added a "Change Patron Status" function

    The new screen launches from a button on the Main Details screen and allows a user to request a status change and provide a reason.

    For example, a requestor can change a former student’s status to Moved, with a reason of “moved to another district this summer.” If the new district registers the student, it will be easier to tell that it’s the same child and not just the same name. Plus, even if the new district is out of state, the student will already be correctly updated to remove them from the former district's APH Census count.

    We can hide this button if you prefer the users contact you directly for all status changes. But if you choose to allow it, this is a great way to make updates quick and easy for both you and your requestors.

    For more information about these updates and more, check out the KLAS 7.6r2e Full & Web Functions Release Lists.

    7.7r1 Highlights - to be released Oct 2018

    This upcoming KLAS release has quite a few behind-the-scenes adjustments that should make the staff-side KLAS application a little faster and better all around. For example, it will not require Admin Privileges to install, eliminates the need for Open VPN for remote users, and it supports more “special characters,” such as diacritics.

    More Info

    To learn more about the latest and upcoming updates, and watch demos of some of the new IRC features, make sure you’re logged in to KLASusers.com and check out the 2018 APH KLAS Users' Meeting Recording. (You must be logged into klasusers.com to access the article.)

    Don’t have time to watch the recording? The 2018 APH KLAS Users' Meeting article has the PowerPoint slides available for download!

  • Back to School: How 3 KLAS IRCs Prepare

    Rows of large-print textbooks, instructor books, & activity books sit on wood shelves at the Tennessee Instructional Resource Center.

    Every Instructional Resource and Material Centers throughout the nation is trying to do the same thing, and that is to make sure that every student with a visual impairment has what they need. In the month of August all schools will be returning to session, this means a stress test of all our processes and practices. There is no one size fits all for resource centers, we all meet the need in our own way. But, there is power in discussing how we do what we do. It gives the space for others to be creative with ideas they may have not thought of. At the very least we might not need to re-create the wheel because our neighboring state might have an amazing solution to the problem that we are facing. Below are three narratives of how Oklahoma, Colorado and Arizona prepare for the summer and the start of the school year:

    From Pepper Watson, Oklahoma Instructional Materials Center:

    Around the first week of May, we send out an email asking for the names of all graduating seniors. In June, we also do a query for seniors and compare lists to see who is actually graduating and who will remain for Adult Studies. We then make sure all graduating seniors have returned all items checked out to them. At this point, we either mark them GRADUATED and delete their account from our system (required by our State Dept of Ed) or contact the TVI about items still needing to be returned.

    All textbooks are due back to the AIM Center by June 15th so the first thing we do at the beginning of June is find out what books have not yet been returned and send out notices to those TVIs. (Most of our school districts get out May 15th so we have most materials back by the end of May).

    During June we also conduct inventory on all 5822 shelves in the AIM Center. I have a staff of four and it takes us all of June to get this completed. Upon completion, we run an inventory report and begin to restock our shelves for the next school year. (We do this throughout the year, but we concentrate efforts now when school is out, and we have a bit more time).

    I, personally, do a lot of KLAS maintenance during this time. Everything from lost items to creating new equipment and textbook holdings to updating patron records. If we have a copy of the new APH catalog, I also use this time to update prices in the vendor catalog in KLAS. This saves a bit of time later down the road and also gives me an idea of how much price increase we are dealing with overall. (This year the price increases have been steep, especially on textbooks!)

    I divide my federal fiscal year into quarters on my calendar. I then divide my total FQ funds by 4 and make note on my calendar how much I should have spent by each of these dates. I started doing this about 7 years ago and it’s an easy way of tracking funds, so we aren’t going crazy the last month to spend all of our money. We are very fortunate in that we have moveable shelving and have a lot of storage space. Therefore, we can keep our shelves stocked and have very little wait time to get products out to our students.

    From Jim Olson, Colorado Instructional Materials Center:

    Start early: CIMC has a book order deadline of April 1st every year. For example, the deadline for 2022-2023 book orders was April 1, 2022. We will accept book orders any day of the school year, but do not promise that the TVI will have even one volume of braille if the order is received after the deadline. Of course, we do everything possible to fulfill every book order no matter what time of year it is received. This puts some responsibility on the TVI to coordinate with the classroom teachers to ensure book orders are submitted in a timely manner.

    CIMC staff tracks which students typically receive books from us and will reach out to TVIs if they have not ordered books for their student by the deadline. TVIs are busy people! They have a lot on their plate, caseloads change often, and students move around. Contacting the TVI if they have not placed book orders for a particular student saves the CIMC and the TVI a lot of stress later on.

    Ship book orders to districts before June, if possible, if we are pulling from our inventory or if the vendor is able to fulfill our order early. A lot of our TVIs like this because they know they have the book waiting for their student when school starts in the fall. This also lessens the workload for the CIMC staff in August since we have already shipped. We try to clarify with TVIs when they place the order whether or not we can ship during the summer months. Making a note in the Material Request module of Klas regarding dates we can or cannot ship for a particular order has helped us stay organized. If you make the note when you create a new order (in the shipping instructions box) it will print on the packing slip. Easy for staff to identify if we are shipping or holding the order. We also put the email address of the TVI who is receiving the book in the shipping instructions box. Any time we ship orders we send a quick email to the TVI so they know to be watching for the shipment to arrive.

    Mid-July: Contact braille vendors who still have open orders. Run PO/Requisition listing report in Klas. If possible, we try to let TVIs know the status of their open orders before school starts.

    From Jared Leslie, Arizona Instructional Resource Center:

    We begin the conversation with teacher in our districts when we begin the Federal Quota Census. In January when we are sending notice about the census, we include language about best practices of thinking for the next school year. This could mean preparing for your equipment needs or your textbook needs. After the census is fully completed in March, we begin our conversations that are singularly focused on equipment and textbooks.

    This email notification shares with all teachers what items are checked out including consumable items. Then the teacher indicated what items we expect back at the resource center for inventory and quality checks. If an item or text is going to be utilized next year or over the summer teachers have the option of renewing a checked-out item. After the renewals we begin to start receiving the returns, we get about 2,500 to 3,000 different items that are returned during this time. It takes us about 4-5 weeks to fully process the returns after they are all fully received. At that same time, we are fielding new equipment orders and new textbook orders. Our Quota orders do not get filled/ordered until about halfway through the summer. Our textbooks start ASAP.

    Once returns are completed and all our titles are placed with our transcribers, then preparation for shipping begins. The space that we used for receiving returns transitions to a staging area for outbound shipping. We pre-box up all of the items that have been requested waiting for the week for when teachers return. Once we have a confirmation of the teacher work week in a district, we then ship out the completed orders. This allows for items to have less of a likelihood of being lost or misplaced.

    As students arrive, this prompts another ordering wave, which is considerably smaller than the summer wave. But, because of this fact we need to maintain some capacity for item fulfillment and braille transcribers.

  • COVID-19 and Tennessee Resource Center for the Visually Impaired

    COVID-19 and Tennessee Resource Center for the Visually Impaired

    Our KLAS Users' Group officers contacted some KLAS users to ask them to share how their library / organization is faring and what policy, service, or other changes they may have enacted in response to library closure or limited staffing related to Covid19. We welcome submissions from any KLAS user who wants to share their experience during this time. Please contact Chandra Thornton, President, KLAS Users' Group or Drea Callicutt, Keystone Systems if you're interested in contributing a post.

    Our next guest blog post in response to this request is from Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee Resource Center for the Visually Impaired.

    TN RCVI COVID-19 Plan Implementation

    As a result of the COVID-19 Pandemic, Tennessee RCVI and Outreach Services, has developed a detailed action plan to support local school districts to be able to continue to serve students with visual impairments, by providing accessible instructional materials and devices to the district and or the parents. The following is an outline of the activities that have been put in place.

    • A copy of the TN RCVI COVID-19 Guidance was sent to all Directors of Special Education and Teacher’s of the Visually Impaired in March of 2020.
    • A copy of the TN School for the Blind Outreach Department Guidance was sent all Directors of Special Education and Teachers of the Visually Impaired in March of 2020.
    • TSB Outreach teachers are working with each local school district that they serve and are offering support for the students on their caseload which focuses on providing access to the instructional materials that the district is using. This is based on guidance from the TN Department of Education.
    • Local districts were asked to share their home contract information to facilitate communication while everyone is working from home. This was well received.
    • Local districts were asked to order materials needed by their students at home using KLAS. They were asked to submit the parents address where the student materials needed to be shipped before placing the orders so we would have time to enter the data in KLAS. Students names were not used to protect privacy. This has worked very nicely.
    • TN RCVI has shipped on demand APH Materials and equipment that students were previously using in their local school districts to the homes of students for them to use to have access to the materials used by the local school districts. For example, if they used a Perkins Brailler or Matt Connect prior to the Pandemic, we would ship one to the home if the student could not gain access to the one at school. No new devices that the student has not previously used are being sent at the present time.
    • TN RCVI has sent daily information out the parents, TVI’s, and LEA’s about accessible trainings for teachers and students, i.e., free JAWS/Zoomtext for student until June 2020, APH ExCEl Academy Training for Students with VI, Etc.
    • RCVI just launched its May Newsletter, ACCESS VI with instructions for ordering and returning materials.
      New protocols for sanitizing equipment and books that are returned to TN RCVI have been developed are being used following EPA and CDC guidelines
    • All staff at TN RCVI are wearing gloves and masks when in the building and are socially distancing, We are trying to have only one or two staff members in the building at one time for now.

    If you have any questions about our COVID-19 Response, please contact me at

  • Future IRC User Relevant Events

    Future IRC User Relevant Events

    Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

    • IRC KLAS Administrator Online Training
    • KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
    • 10/22/2020 KLAS IRC Users' Roundtable

    2021 KLAS Users' Conference

    Read on for more details about each of these...

    IRC KLAS Administrator Online Training 

    In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

    The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

    Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

    KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting

    We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

    • present some highlights of what we've added to KLAS for IRCs, and what's coming next
    • share some news about upcoming IRC focused training
    • have a bit of time for Q&A

    10/22/2020 KLAS IRC Users' Roundtable

    10 22 2020 IRC Users RoundtableAdditionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

    • Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

    2021 KLAS Users' Conference

    Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

    We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

  • Intro to KLAS for IRC

    New to KLAS, stepping out of your comfort zone into a different module, or just wanting a review of the basics? Check out the Intro to KLAS manual for an overview of all the main KLAS screens and some of its primary functions.

    Please log in to view available downloads. Thank you!

    Note: This manual was originally designed for print, and the images are not described. If you use Assistive Technology or otherwise cannot benefit from undescribed screenshots, please see the AT Reference Document for contextual information and text-only screen contents. 

  • IRC Round-Up

    A wide-variety of people stand in a circle and put their hands in to show teamwork.

    Hey, IRC KLAS-users! We’ve got several things of interest for you this week including:

    • an updated Intro to KLAS user guide for IRCs
    • an upcoming webinar to talk APH Integration
    • and best of all, a shiny new email listserv

    Let’s talk details...

    Intro to KLAS for IRCs

    I’ve just posted an updated version of this user guide to the Knowledge Base. It includes an overview of all the main KLAS screens and some of its primary functions. You’ll find the download on the Intro to KLAS for IRC Userspage.

    Note:This manual was originally designed for print, and the images are not described. If you use Assistive Technology or otherwise cannot benefit from undescribed screenshots, please see the AT Reference Document as well for contextual information and text-only screen contents. 

    Upcoming Webinar

    Don’t forget! The 12/14/2021 APH Integration Update Webinar is coming up fast, and we’d love to see you there. During this session, we plan to demonstrate KLAS screens, discuss planned workflows, share development updates, take suggestions, and answer questions.

    Not sure what the APH Integration is, or wondering how it will help? Something in particular that you really, really hope it will do? Don’t miss this chance to get the inside scoop and make sure we know your priorities!

    KLASusers-IRC Listserv

    The main KLASUsers email listserv is available to anyone and everyone who uses KLAS... but with the transition to Duplication service, the need to keep up with NLS cataloguing, and just being a rather large and well-acquainted group, the LBPD / Talking Book Libraries tend to dominate the discussion.

    We love hearing so much from them and seeing them use the list to work with each other, but we understand that you don’t need all that cluttering up your inboxes.

    In an attempt to facilitate communication with and amongst our KLAS IRC Users', we've setup a new e-list specifically for you. We will cc: the new e-list with the KLAS Users' Weekly Wrap-up each Friday, which contains the latest KLASUsers.com content, release updates, forum posts, etc. for ALL KLASUsers. Otherwise, all emails to this list will be kept IRC-specific.

    We hope you’ll subscribe to the listserv and join the discussion!

  • IRC Symposium

    Keystone is offering a two-day in-depth training, round-table, and user feedback opportunity for KLAS Instructional Resource Center / Instructional Materials Center Users. An agenda with full details of each day's activities will be available soon.

    Note: Keystone reserves the right to cancel or reschedule.

    Prerequisites for attendance:

    • Attendee must have a KLAS Administrator role in their local system
    • Attendee has authority to change records and policies for their KLAS system

    KLAS IRC Symposium Dates & Times:

    • Tuesday, October 29 - Wednesday, October 30, 2019
    • Each day's sessions will run from 9:00 AM - 4:00 PM

    KLAS IRC Symposium Agenda

    IRC Symposium agenda updated as of October 14, 2019. Also, you must be logged-in to klasusers.com to access these documents.


    • $300 for the two-day symposium
    • Please make checks payable to Keystone Systems, Inc

    Hotels & Airport Transportation Information:


    Please contact your hotel to arrange shuttle service to and from the airport.
    Local transportation to and from the hotel to Keystone's offices will be provided.

    Please contact Tracey Fye if you have any difficulty making reservations, or have any questions about accommodations.

    Tracey Fye
    Keystone Systems, Inc.
    Phone: 1-919-782-1143 or 1-800-222-9711


    Please use the below Training Registration Form to indicate that you would like to attend.

    To reserve your space please register before September 30, 2019.

  • IRCs: Do you have a Plan?

    Stock photo of a paper checklist, with a pen at the ready to start marking off the lines.

    Well, IRCs, it's about that time again... and I'm not talking about the Holidays (though I hope they're merry). Instead, I'm talking about the APH Census!

    If you have questions, need set up or other support, and / or have a set timeline for when you want to get started, please let us know sooner rather than later. 

    Some things to think about:

    Patron Census Notice

    Do you mail or email a census notice? If so, are there any changes you need to make to the text or formatting of the notice? Do you remember how to generate it?

    Queries & Reports

    Do you know how to query for registered students who haven't been updated? How about querying for students that have aged out or changed grade brackets? All students or teachers with Items currently checked out? 

    Check your Saved Queries and let us know if there are more you need.

    Run the Related Patrons Listing (Patron module - Reports menu - Registration). Will this be helpful for your Census process? Are there any other reports you ran last year? What reports do you have questions about?

    Relationship Statuses

    Do you use (or want to use) a "Registered" relationship status to easily distinguish between a district's APH-qualified students and other students receiving non-APH services? 

    Do you need to make any other changes to the relationship types and statuses available? 

    Updating Patrons

    Will your staff be updating the patron records, or will TVIs make changes using WebOrder? 

    Is your staff up-to-date on how to update records and any policy or reporting changes this year? 

    If changes will be made using WebOrder, do you know how to find updated students for review? (Hint: Requiring a Note makes this much easier!)

    Does your patron module have the correct options in all the drop-down lists, or do you need changes?

    This month is going to fly by! So please save yourselves and our support team a little panic by considering these questions and your census process as a whole, and letting us know what you need with time to spare.

  • KLAS at Virtual APH 2020 Annual Meeting

    KLAS at Virtual APH 2020 Annual Meeting

    In addition to the move to an online meeting, the APH staff have also made some changes to the usual schedule. Things are starting a bit later each day to accommodate persons in western time zones and the schedule is a bit more compressed, but many of the typical sessions are still being offered, such as the tours of APH. We're already making plans for the KLAS Users' Group Meeting which will be on Thursday morning of the meeting as usual, but our start time will be a bit later than normal at 10 AM Eastern / 7 AM Pacific.

    Unfortunately, being virtual means we won't be able to provide breakfast for our attendees, but we do encourage you to grab a cup of coffee or tea at home and join us for the KLAS IRC / IMC Users' Group meeting. We will share recent updates to KLAS and Keystone services, plans for upcoming development, and provide opportunities for feedback and Q&A. If you have any topics or questions you'd like us to be sure we address, please post them to the klasusers.com IRC / IMC discussion forum and / or email Drea () or Katy () with your suggestions.

    So remember, if you want to attend the KLAS Users' Group session at the Virtual APH 2020 Annual Meeting, register for the conference and be sure to select the KLAS concurrent meeting on Thursday, October 8 at 10 AM Eastern.

    We look forward to "seeing" you there!

  • Latest IRC / IMC News

    Save the Date for the KLAS IRC / IMC Users' Group Meeting to be held on Tuesday, October 12 at 3:00 PM Eastern Time as part of APH 2021!

    Today, I want to share a few items of particular interest to our Instructional Resource / Instructional Materials Center users including the upcoming users' meeting at APH, an update about our APH integration project, and a new IRC addition to our Users' Community. Read on for more info about each.

    KLAS IRC / IMC Users at APH 2021 Annual Meeting

    As you have probably heard, the 2021 American Printing House for the Blind Annual Meeting will be online again this year. 

    • KLAS IRC Users' Group Meeting at APH 2021: Tuesday, October 12 at 3:00-4:30 PM Eastern / Noon-1:30 PM Pacific

    We are hosting the 2021 KLAS IRC / IMC Users' Meeting on our Zoom account.

    Meeting Agenda:

    • Keystone Update & Current Customers
    • Community, Training & Events
    • New KLAS IRC Features
    • Upcoming Development
    • Questions & Discussion

    Meeting Invite:

    Join Zoom Meeting: https://us02web.zoom.us/j/88072964152?pwd=NUltTVdISVRBS0VuS0Fud2VsUTZmQT09

    Meeting ID: 880 7296 4152
    Passcode: 167077

    Dial-in for audio:
    +1 929 205 6099 US (New York)
    +1 301 715 8592 US (Washington DC)
    +1 312 626 6799 US (Chicago)
    +1 669 900 6833 US (San Jose)
    +1 253 215 8782 US (Tacoma)
    +1 346 248 7799 US (Houston)
    Find your local number: https://us02web.zoom.us/u/kkZmZM6Wu

    September 2021 APH Integration Status Update

    During our August 24 KLAS New Features Webinar Katy shared the latest info on our ongoing project to integrate KLAS with APH's catalog and ordering system. We know many of you are excited and anticipating the completion of this integration project (as are we) because it means much less data entry and duplication of effort for your staff.

    I asked Kyle Honeycutt, Manager of Software Development, for any additional updates he may want to share with our IRC / IMC users. This is what he said:

    Using a tool called "PostMan," I have been able to successfully retrieve catalog information, post orders to their test system, and retrieve status of orders. I am in contact with APH and their contractors regarding what information is mapped in which fields, and what criteria to query on to retrieve exact catalog availability. Once all these questions are answered, the next step will be adding calls to these services within the KLAS programs.

    Basically, we are using a known testing tool to confirm that the services work as expected, and that we know exactly how to consume them. Then we will introduce the complexity of consuming the processes from within KLAS.

    What that means is: we're making good progress and using known tools and processes to accomplish the integration. At this point, our development needs to verify the item information being pulled from APH's catalog is identified correctly and then setup the service to pull it into KLAS in a logical manner.

    New IRC Installation

    Finally, I want to welcome a new instructional resource center to our KLAS Users' Community!

    The West Virginia Instructional Resource Center began their implementation of KLAS this week with an onsite visit from Marion and Mitake. We're excited to work Debbie and her staff in the next few months as we learn their workflow, policies, and process and how to best make KLAS work for their organization and clients. 

    We're excited to have them on board, and hope you'll join us in extending a warm welcome.

  • Managing Temp Titles

    Hey Instructional Resource Centers: Do you keep on top of your Temp Titles?

    WebOrder has the ability to create a Temp Title, allowing requestors to quickly add items to a Material Request even though it is not in your catalog. However, users may sometimes add Temp Titles for items that already have a record, or for items you are not able to provide.

    We recommend that you routinely review the Temp Titles attached to incoming Material Requests. The attached document has a suggested workflow for doing so.

    You'll note that it refers to a saved query. If you don't know about saved queries yet, get in touch--they're a great feature! Already know about saved queries and just need a little help setting up this one? We can do that, too.

    Have a look through the How-To and email or call Ks7 if you need help.

    Then, sound off on the Managing Temp Titles thread: how do you handle your Temp Titles?

    Process Overview:

    1. Open the Material Requests module and query for Temp Title lines.
    2. Open the Temporary Title Maintenance tool from the Catalogue Module, and FIND the Temp Title using the ID from the Material Request.
    3. Check for existing records for the requested item or an equivalent version.
    4. For any titles that you want to add to your regular catalog or merge with an existing record, click the MAKE PERM button.
      • If applicable, enter the existing KLAS ID and check the Merge option.
      • If it is a new record, select the Record Type and Medium Code.
      • Complete the Title Record in the Catalogue.
    1. For any titles that you cannot provide, update the KLAS ID prefix to reflect that.
    2. Advance the Material Request line as appropriate.

    Full Instructions:

    Please be sure to login to download content. Thanks

    Have a look through the How-To and email or call Ks7 if you need help.

    Then, sound off on the Managing Temp Titles thread: how do you handle your Temp Titles?

  • KLAS Users - Keystone Systems, Inc. logo

    Keystone Systems, Inc.
    8016 Glenwood Ave., Suite 200
    Raleigh, NC 27612