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Key Notes Blog

Bringing you weekly posts on conference planning, happenings at Keystone, or how better to put KLAS to work for you!

It's over 90,000!

A bunch of brightly colored balloonsIt's almost time... after years of entering only five digits for your book numbers, NLS is nearly ready to roll over to DB100000. Wow!

Good news: this is not a Y2k situation. KLAS has always been capable of handling six-digit book numbers. In fact, that's why you've been entering them as DB0 all this time.

However, there will still likely be a few hiccups, and a lot of old habits, as you start entering those "DB1"s. Here are a few things to look at and think about...

Read more: It's over 90,000!

T -61 Days and Counting...

...until the 2019 KLAS Users' Conference! It's been a while since I shared a conference planning update, so I thought I'd use today's post to let you know about some of the work your planning committees, local hosts, and Keystone staff have been doing to help make this a great conference for all our attendees.

First...

Q: What's the easiest way to see all the information on klasusers.com about the 2019 KLAS Users' Conference?

A: Direct your browser to klasusers.com/UC2019

This url will automatically take you the 2019 KLAS Users' Conference page with ALL the latest articles about this year's conference. You can sort the list by "Title" or "Modified Date. Also, be sure to filter for ALL articles (from the default 10) to make sure you don't miss something from the second page.

klasusersUC2019

Read more: T -61 Days and Counting...

KLAS Training: Continuing the Conversation

Word cloud about training
Training your new staff on KLAS and / or getting refresher training for staff who have been using KLAS awhile is a topic that comes up in conversations with our customers on a regular basis. Back in May of 2018, Katy posted "Training Support", a Key Notes blog post asking for input on ideas for how Keystone can support your staff training goals. Please take a few minutes to go back and review this post again and share your feedback about the proposed Keystone training ideas on the linked "Training: How do you do it and how can we help?" forum post.

But, also please take a few minutes to look at the questions she asked for your input on including:

  1. How do you train your staff?
  2. What materials do you already use or what materials would you like to have?
  3. What are your needs or wants in terms of evaluation, continuing education, certification?

In addition, I would like to continue the conversation with these questions:

  1. What are your favorite KLAS training resources and methods?
  2. What have you found to be the most effective resource to train new staff? What challenges have you had?
  3. How do you keep established employees up to date on new features and functionality in KLAS? What keeps you from doing continuing KLAS training?

Please take some time to share your thoughts and ideas on the "Training: How do you do it and how can we help?" forum post. I'd love for this thread to turn into a valuable place other KLAS Users' looking for KLAS training hints and resources can turn to.

 

 

Update: 7.7 release timeline

We keep talking about all of the great new features in KLAS version 7.7 so... where is it? We wish this post was a release announcement, but unfortunately the timeline has been pushed back a bit.

The initial, controlled 7.7 release has rolled out as planned, and we were pushing to start a wider release in March. However, the controlled release uncovered a number of issues that have required additional development time and resources to address. None of them were critical, but added together, it was not the user experience we want to provide.

Additionally, in working with NLS to test Gutenberg integration, we have found several changes that need to be made there as well. Even though this integration is not required for version 7.7's release, it is a high priority and has taken a fairly large amount of development time.

a person running along a set of gears

While we do want to get this upgrade to you as soon as possible, we want to be sure that you will have a stable, reliable connection and no service interruptions. Right now, it's looking like it will be at least another month before we can promise that for our Keystone-hosted customers. For self-hosted customers it will be a bit longer (probably May) before we can get you Live on 7.7, though we should be able to get you started with a preview database prior to launch.

If you're interested in more of the technical details, read on! Otherwise, thank you for your patience as we polish up this major release, and keep an eye on the KLASusers email list for more information next month.

Read more: Update: 7.7 release timeline

The Stars of Keystone's Staff - Mark

Our "Stars of Keystone's Staff" series includes some basic info and insight into one of our staff members. We hope these posts will provide you a look into who makes up our diverse, supportive, and knowledgeable staff.

With the upcoming release of KLAS 7.7, we thought it is good time to bring you our latest "Stars of Keystone Staff" so we can highlight our staff member who has helped to coordinate, support, and install many versions of KLAS in his time at Keystone. He is also the person our staff calls when we can't get on the VPN, we need our email account unlocked, or need to be reminded of how to log onto a customer's database after a change in IP address.

Basic Stats:

Name: Mark Gardner

Year Hired: 1985

Current Job Title: Manager of Systems and Networking

 Mark stands besides a large red M&M at M&Ms World.

Read more: The Stars of Keystone's Staff - Mark