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KLAS' staff side interface allows all functions to be performed with keyboard commands. The following document provides a summary of the keyboard shortcuts that make using the system quicker and easier.
Here at 8016 Glenwood Ave #200, there's change in the air. A couple of weeks ago we started a large building remodeling and update.
By the time it's complete, the roof will be replaced, we'll have new ceilings, carpet, and paint, and our breakroom will get an overhaul.
In preparation for the first phase of the work, we packed up one half of our staff and moved them to the other side of the building while work happens on the side they usually occupy. Our programmers, Sales and Marketing Department, Lead Developer, and Technical Writer are in temporary quarters during this phase. Once work is completed on their workspaces, the opposite will occur. Our Customer Support Team, Office Manager, and Systems Administrator will move to temporary digs while their side of the building is revamped.
We are going to post photos as the work progresses in an album on Keystone's Facebook Page so be sure to like the page and follow along with the process, but here are a few teasers...
Good patron profiles are key to good service. However, with so many aspects to consider, it can be easy to make entry mistake, and time-consuming to manually double-check everything. Fortunately, there are ways to find potential issues without having to comb through records by hand.
Here are some quick and easy ways to find and fix issues in patron profiles — before you get an angry call or lose a patron.
Quality Control Checks
For more detail and screenshots, check out the attached "FixIt" document.
Hello, IRCs! We know you are very busy right now so I won’t keep you long. As you’re scrambling to get everything checked in and staged for next year, here are three things to check on before they start causing you headaches:
For some IRCs, materials are automatically given a due date at the end of the current period. Others, however, set a specific due date, which will need to be manually updated each year. Make sure your system is using the due date you want for new materials.
WebOrder Request Types
Check that the request types listed for creating a new Material Request are up-to-date. Many IRCs will list a “Current School Year” and “NEXT School Year,” so make sure your labeling matches the correct year. Request types for the year that is now over should be removed. Let us know what changes need to be made.