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Key Notes Blog

Bringing you weekly posts on conference planning, happenings at Keystone, or how better to put KLAS to work for you!

May Update: 7.7 release timeline

I have some great news, and I couldn’t wait until next Tuesday to post it! Our hard-working development team has gotten fixes in place, wrangled the new server, and generally addressed the various issues discussed in the last update.

This means that 7.7 Preview Databases are now available by request to all Keystone-hosted and all Linux-based self-hosted customers!

(Deployment for Windows-based self-hosted customers is still being ironed out; we hope to be able to offer Preview Databases to you soon.)

These demo databases will allow you to spot-check your data and settings to ensure that everything migrated correctly to the new version, train staff, and practice using the new features and duplication workflows. It will also allow us to do some load-testing of the new server to make sure that connection issues don’t crop back up, and that nothing new decides to go sideways on us.

Having a demo database in place also puts you on the fast-track to getting a live version. We will be bringing customers up live one every week or two, starting right away after the KLAS Users’ Conference (and maybe even sooner, if the demo roll-out goes well).

For more information on version 7.7, check out the New Release Webinar! (Note: you must be logged in to KLASusers.com to access that link.)

Read more: May Update: 7.7 release timeline

The Stars of Keystone's Staff - Kyle

ur "Stars of Keystone's Staff" series includes some basic info and insight into one of our staff members. We hope these posts will provide you a look into who makes up our diverse, supportive, and knowledgeable staff.

With KLAS 7.7 on the verge of general release and just a month until the 2019 KLAS Users' Conference, we thought it was a perfect time to let you learn more about Kyle Honeycutt, Keystone's Manager of Software Development in this intallment of our "Stars of Keystone" blog series.

The Stars of Keystone's Staff

Basic Stats:

Name: Kyle Honeycutt

Year Hired: 1994

Current Job Title: Manager of Software Development

Kyle stands on a cruise ship balcony.

Read more: The Stars of Keystone's Staff - Kyle

There's an App For That

Hello, KLAS Users! This week, I am very pleased to introduce: the 2019 KLAS Users' Conference app! 

A lot of work was put into the app this year to make it easier, better, and more useful. We hope it'll be a valuable tool for you as you attend UC2019. And even if you can't join us, the app will allow you to browse through the sessions, download presentations, or find out how to contact the user who presented that session you really wished you could go to!

You can download the app now (or any time) from either the Google Play store or the Apple App store - just search for "KLAS Users Conference". It should be among the first results, with a green "K" icon. 

The app was designed to be magnification-friendly and screen-reader accessible. If you encounter any accessibility problems, please let us know as soon as possible so we can work on a fix! It should be compatible with all Apple and Android devices, including both phones and tablets. 

Hopefully, everything will be intuitive and easy-to-find while exploring the app on your own. Just in case, and for those who don't have their phones handy to check it out right away, let's take a tour...

Read more: There's an App For That

Notes From The Scribe - April 2019

Here’s the latest Notes from The Scribe for April 2019.

We are now Live on Version 7.7 and into a couple of upgrades.

 A Scribe unit sits against a brick wall, with a banner above that says Notes from The Scribe

When we last left you were just on to the Live Version of 7.7. Now we've had some updates and some issues were addressed. We are into at least our 4th iteration of updates and we've been live with full service to patrons since March 18.

First off, I'm happy to report that if you run into an issue it gets corrected pretty fast!!! There are some new tools for more accurate tracking of issues as they occur which allow Keystone to go right in and fix them. It's pretty impressive how fast some things can get resolved. I will tell you that the more detail you can provide, including screenshots, time of day and what you were doing when things happened makes things go much better.

Now onto the patrons and their experience...

Read more: Notes From The Scribe - April 2019

Cards, Parking Lots, & Choosing my own adventure? What?!?

Just over a week or so ago we published an updated overview schedule and full agenda for the 2019 KLAS Users' Conference. Now that you've had a chance to read it, we'd like to talk about some of the new session offerings for this year that you might have noticed including:

  • Cards & Connections
  • Keystone Answers Your Parking Lot Questions
  • Choose Your Own Adventure

Confused? Well, today I'm going to take a minute to share some info about each.

Read more: Cards, Parking Lots, & Choosing my own adventure? What?!?