Category: Key Notes
Last Updated: Tuesday, 05 March 2019 21:53
Published: Tuesday, 05 March 2019 21:53
Written by Katy Patrick
Hello, KLASusers! This week I thought I'd try something just a little different... let's talk about reporting, and specifically, what do you need to know?
KLAS has a lot of powerful options for finding information, from reports (there are some great ones featured in the Snapshot Reports blog post) to queries (and there are some good query tips on the Forum... check out the KLAS Core section of the Best of the Forum 2018 page). You can even combine queries and excel to search for information that isn't there.
But sometimes it's hard to know just where to look, and sometimes a piece of data you need can remain tantalizingly just out of reach.
So I'd like you to tell us what reporting information you're searching for!
Drop into the Forum Q&A: Let's Talk Reporting thread and see if you can stump us on:
- "Where do I find how many..."
- or "Is there a report that shows..."
- or even "Can I tell who..."
Bring all your reporting and data-finding questions and we'll do our best to bring you an answer!
Category: Key Notes
Last Updated: Monday, 25 February 2019 20:29
Published: Monday, 25 February 2019 20:29
Written by Craig Hayward
Here’s the latest Notes from The Scribe for February 2019.
Where we're Live, Live, Live (on version 7.7)!!!
What we've noticed so far, after some initial stability issues on day of launch, is that the connections are much faster now.
This last month we transitioned from playing around with many more cartridge runs, thanks to having all 25 staff on the service now and our 12 pilot patrons are in full service mode now. Feedback, so far, has been mostly positive. We look to start all new patron on Books On Demand Service some time in March.
Staff have test driven the release notes for Version 7.7 and issues have been addressed and corrected. We're in a pretty good place right now.
With the latest update (Version 7.7.2), no more cross assignment of copies, which was an issue we initially had with the system assigning individual books available on the shelves even though someone was setup for duplication service. This doesn't happen anymore.
The service queue and orders tabs work well. They are a good team. One thing we've been able to use them for is some testing to make sure things like the Book announcement file is added and to make sure that the correct number of books are added to the cartridge in the order specified. We are thankful that this is here because prior to this we had to go in by a more back door method to see what's happening.
A recent article by Katy talked about series assignment and duplication service. I will tell you that, since having Nightly now being able to do series assignments as part of the duplication service, there are a couple of things to watch when you initially launch Version 7.7. First off, this way of assigning series books is new and was adapted from another type of Nightly process. We did discover something that will probably be addressed, but something to still check at first. Make sure that in your Nightly Setup you have the check box for Has Hads checked off. Otherwise, as we found out with our pilot patrons, they will probably be issued books they've had in a series before. Check the box and this goes away.
Secondly, tuning the number of books per turn per series takes some time to get adjusted just right. We currently have chosen to make 2 turns per run on Series. This allows for 2 books per series to be run per service queue. We do have one or two patrons that will be binge people. For these you can go in to Nightly and adjust on a per patron basis just this rule. Which is pretty cool when you put it into practice.
On a final note, I will say that you want to make sure you put good processes in place before you start using this system on a wider scale. Seeing how things will fit together and such is a good chance to update and take a closer look at how you serve patrons across your service. In our case we have a nice set of processes that we can look at for reference. The library's books on demand committee will be meeting again soon to talk about our steps of putting all new patrons on the service and moving forward with adding existing patrons. One area that looks good for this is our ILL patrons. I'm actually going through a list right now.
That's all for this edition of Notes From The Scribe. The next edition will come out with the next round of major updates and new features.