General Session Handouts, Outlines, and PowerPoint Presentations

Roll Call of Libraries Attending the Conference 

•  Roll Call of Libraries Attending the Conference - PDF (52.45 kB)

Julie Klauber Award Presentation 

•  2011 Julie Klauber Award Announcement - PDF (19.88 kB) 
•  Dana Carter, 2011 Julie Klauber Award Recipient - PDF (100.79 kB) 
•   Teresa Kalber, 2011 Julie Klauber Award Recipient- PDF (76.69 kB)  

Highlights of the Past Year and Upgrades to KLAS 

•   Highlights of the Past Year and Upgrades to KLAS - PDF (72.85 kB)
•  Highlights of the Past Year and Upgrades to KLAS - PowerPoint (2 MB) 

Keynote Address 

•  Brian Charlson, Keynote Speaker - PDF (52.34 kB)

New Features in KLAS

•   New Features in KLAS Outline - PDF (65.84 kB)
•  New Features in KLAS - PowerPoint (1.76 MB) 

Serving the Hard to Serve Panel Discussion 

•   Serving the Hard to Serve Panel Discussion Outline - PDF (96.61 kB)
•  Serving the Hard to Serve Panel Discussion - PowerPoint (573 kB) 

Top Ten Report 

•  Top Ten Report - PDF (49.83 kB)

Welcome Reception 

•  Mary Margret Daughtridge, Welcome Reception Speaker - PDF (58.37 kB)  

Wednesday

New Services from Keystone

NLS Report

Thursday

KLAS Users' Group Business Meeting

Help Us Help You - Get the Most from Customer Support

WebOPAC Update

Thursday Lunch